Our COVID-19 Response

Our approach to Health & Safety for Employees

We're taking every precaution to make sure that all of our employees are staying safe through this pandemic. We continue to take a thoughtful approach through carefully coordinated efforts that follow all state and local guidelines, CDC recommendations and the direct advice of medical experts.

We're going the extra mile for taking extra care of the health and well-being of our customers and staff. 

  

Impact of COVID-19 On Shipping Times

As a result of this pandemic, there may be a slightly longer delay in the arrival of orders. This could be due to a variety of factors, such as a lack of warehouse staff in the building (quarantine) or something similar. 

We've seen packages been delayed up to 5-9 business days as a result, but thankfully in most cases the orders should arrive as scheduled. 

 

Learn more about what we're doing to combat COVID-19. Contact us at support@balenca.com for more information.